Entry-Level Trainer

About the role

As a Trainer you will lead in-person and virtual training sessions for physicians, nurses, other healthcare users, and Epic staff. You will serve as the first point of contact for many staff and users, shaping their experience as they transition to Epic and assisting them in saving lives. You will be involved in the training process from start to finish, including instructional design and the development of training materials and scenarios that you will deliver.

Responsibilities

• Lead in-person and virtual training sessions for physicians, nurses, other healthcare users, and Epic staff
• Serve as the first point of contact for staff and users, guiding their transition to Epic
• Participate in the full training lifecycle: instructional design, development of training materials and scenarios
• Work in tight‑knit teams to design workflow‑based training content
• Collaborate directly with client organizations to help develop their training programs
• Contribute to projects that make Epic software more intuitive

Requirements

• Willingness to travel 25‑60% of working days, with a typical month including 1‑2 trips lasting 2‑4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Qualifications

• Bachelor's degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• History of academic and professional success

Skills

• Experience presenting on stage, in a classroom, or as a tour guide (public speaking/facilitation)

Benefits

• Comprehensive benefits to support health and happiness
• Merit‑based compensation reflecting the impact of your work
• Eligibility for annual raises and bonuses
• Stock grants providing a greater stake in Epic’s success
• Four‑week sabbatical after five years (anywhere in the world)
• Restaurant‑quality meals at a low cost (a few dollars)
• Uniquely themed campus designed to enhance productivity (office, conference room, fireplace settings)
• Live affordably in Madison, WI – the second fastest growing tech talent market in the U.S., home to the state capital and University of Wisconsin
• Madison accolades: greenest city in America (NerdWallet), best city for renters (SmartAsset), fittest city in America (Fitbit), third best metro for young professionals (Forbes Advisor)