Entry-Level Trainer

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

About the role

As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, shaping their experience as they transition to Epic and assist them in saving lives.

Aside from your interaction with physicians and other care providers, you will be involved in the training process from start to finish—from instructional design to the development of training materials and scenarios that you'll deliver. Outside of the classroom, trainers work in tight-knit teams to design workflow-based training content, work directly with organizations to help develop their training, and even get involved in projects to make our software more intuitive.

Do you enjoy or have experience on stage, in a classroom, or as a tour guide? This could be the position for you. Learn more about our team.

Responsibilities

• Lead in-person and virtual training sessions for healthcare professionals and Epic staff
• Serve as the first point of contact for users transitioning to Epic software
• Design and develop training materials and scenarios
• Collaborate with teams to create workflow-based training content
• Work directly with organizations to develop and improve their training programs
• Contribute to projects aimed at making Epic software more intuitive

Requirements

• Bachelor's degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• A history of academic and professional success
• Willingness to travel 25-60% of working days, with a typical month including 1-2 trips lasting 2-4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Location & Lifestyle

Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).

Work Environment

Our uniquely themed campus was designed to heighten your ability to get stuff done—whether in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team of kitchen talent from restaurants around the country.

Benefits

• After five years, earn a four-week sabbatical anywhere in the world (examples include kayaking in Patagonia, attending a Beyoncé concert in Ireland, building a library in Tanzania, and running a marathon in Antarctica)
• Comprehensive benefits to support your health and career growth
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants, giving you a stake in the success of Epic and our customers