Entry-Level Trainer

About the role

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, and you get to shape their experience as they transition to Epic and assist them in saving lives. Outside of the classroom, trainers work in tight-knit teams to design workflow-based training content, work directly with organizations to help develop their training, and even get involved in projects to make our software more intuitive.

Responsibilities

• Design and deliver in-person and virtual training sessions for physicians, nurses, and other healthcare users
• Serve as the first point of contact for staff and users during their transition to Epic
• Participate in instructional design and development of training materials and scenarios
• Collaborate with teams to create workflow-based training content
• Work directly with organizations to develop their training programs
• Contribute to projects aimed at improving software intuitiveness

Requirements

• Bachelor’s degree or greater (any major)
• Eligible to work in the United States without visa sponsorship
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Qualifications

• Prior education, teaching, or performance experience preferred
• A history of academic and professional success

Benefits

• Comprehensive benefits to support health and well-being
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants providing a stake in the success of Epic and its customers

Schedule

• Typical travel schedule: 25–60% of working days, with 1–2 trips per month lasting 2–4 days