Entry-Level Trainer
About the role
Lead in-person and virtual training sessions for physicians, nurses, and other healthcare users. Serve as the first point of contact for many staff and users, shaping their experience as they transition to Epic and assisting them in saving lives.
Responsibilities
- Design and deliver training sessions for Epic software
- Work closely with organizations to develop their training programs
- Develop and deliver workflow-based training content
- Collaborate with trainers to design and deliver training materials and scenarios
- Engage with physicians, nurses, and other care providers
- Work in tight-knit teams to design and deliver training content
- Get involved in projects to improve software intuitiveness
Requirements
- Bachelor's degree or greater (any major)
- Prior education, teaching, or performance experience preferred
- A history of academic and professional success
- Willingness to travel 25-60% of working days, with a typical month including 1-2 trips lasting 2-4 days
Qualifications
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Excellent communication and interpersonal skills
- Ability to adapt to new technologies and systems
- Strong organizational and time management skills
- Experience with instructional design and scenario development
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
- Healthcare for you and your family
- Flexible work schedule
- Professional development opportunities
Pay
Compensation is commensurate with experience.
Schedule
Typical work week includes 40 hours per week, with occasional evening and weekend work required.
Benefits
- Health insurance
- Retirement savings plan
- Employee assistance program
- Flexible spending accounts
- Life and disability insurance
- Short-term and long-term disability coverage
- Accident and critical illness insurance
- Wellness programs
- Family leave
- Parental leave
- Maternity and paternity leave
- Childcare support
- Telemedicine services
- On-site fitness center
- On-site cafeteria with healthy meal options
- On-site childcare center
- On-site wellness events
- On-site employee resource groups
- On-site recreational activities
- On-site professional development workshops
Company Information
Epic is a global leader in healthcare IT solutions. We are committed to building the best ideas from around the world into Epic software to support the delivery of quality care for all patients. As an Equal Opportunity Employer, we believe that diversity, equity, and inclusion are essential to our success and the success of our customers. Learn more about our team at https://careers.epic.com/jobs/trainer/.
Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world.
Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.