Entry-Level Trainer

About the role

As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users, as well as Epic staff. You’ll be the first point of contact for many users, shaping their experience as they transition to Epic and helping them save lives. Beyond classroom delivery, you’ll be involved in the full training lifecycle—from instructional design and developing training materials and scenarios to creating workflow‑based content, collaborating with client organizations, and contributing to projects that make Epic software more intuitive. A background in stage work, classroom teaching, or tour guiding is a plus.

Responsibilities

• Lead in‑person and virtual training sessions for physicians, nurses, healthcare users, and Epic staff
• Serve as the first point of contact, guiding users through their Epic transition
• Design instructional materials and develop training scenarios
• Create workflow‑based training content in partnership with tight‑knit teams
• Work directly with client organizations to help develop their training programs
• Participate in projects aimed at improving the intuitiveness of Epic software

Requirements

• Bachelor’s degree or higher (any major)
• Prior education, teaching, or performance experience preferred
• Demonstrated history of academic and professional success
• Willingness to travel 25‑60% of working days (typically 1‑2 trips of 2‑4 days per month)
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Pay

Compensation is merit‑based, reflecting the impact of your work on Epic and its customers. You’ll be eligible for annual raises, performance bonuses, and stock grants that increase your stake in the company’s success.

Benefits

• Comprehensive health and wellness benefits to support your growth and well‑being
• After five years of service, a four‑week sabbatical anywhere in the world (examples include kayaking in Patagonia, attending a Beyoncé concert in Ireland, building a library in Tanzania, and running a marathon in Antarctica)
• Restaurant‑quality meals at low cost, prepared by a culinary team drawn from top restaurants nationwide
• A uniquely themed campus designed to boost productivity—whether you’re at your desk, in a conference room, or relaxing by a fireplace
• Located just outside Madison, WI—the second fastest growing tech talent market in the U.S., home to the state capital and the University of Wisconsin; Madison has been recognized as the greenest city, best city for renters, fittest city, and third best metro for young professionals
• Opportunity to live affordably in a city celebrated for its rising tech talent