Entry Level - Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Maintain business continuity by monitoring real-time alerts and managing access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to restaurant-quality meals at no cost
- Earn a four-week sabbatical after five years
- Work in a high-pressure, real-time environment
- Be open to working second and third shifts, as well as weekends
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working second and third shifts, as well as weekends
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Benefits
- Comprehensive benefits to keep you healthy and happy
- Merit-based compensation reflecting the impact of your work
- Award-winning campus with restaurant-quality meals
- Annual raises and bonuses
- Stock grants
- Global healthcare
- Opportunities to travel and make a difference
Pay
Compensation is competitive and commensurate with experience.
Schedule
Second and third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Comprehensive benefits to keep you healthy and happy
- Merit-based compensation reflecting the impact of your work
- Award-winning campus with restaurant-quality meals
- Annual raises and bonuses
- Stock grants
- Global healthcare
- Opportunities to travel and make a difference
Pay
Compensation is competitive and commensurate with experience.
Schedule
Second and third shifts, as well as weekends.
Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity and inclusion are essential to delivering the best possible care to our patients and communities. We are proud to be an equal opportunity employer and welcome applications from all qualified individuals.