Entry Level - Facilities Command Center Technician
Epic · Montgomery, AL · 2 wk ago
On-siteManagementFull-time
About the role
As an Operations Center Technician, you'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.
Responsibilities
- Identify and respond to issues using video feeds and system data
- Cooking and eating meals at a cost of a few dollars per meal
- Attending conferences and events around the world
- Ensuring a safe environment and helping restore normal operations quickly and effectively
- Living in a city known for its rising tech talent
- Participating in community service projects
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Ability to work in a high-pressure, real-time environment
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working in a high-pressure, real-time environment
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Open to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Skills
- Security operations
- Emergency response
- High-volume field experience
- Shift flexibility
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Stock grants
- Global healthcare
- Annual raises and bonuses
- Two weeks of paid sabbatical after five years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, are open.
Benefits
- Comprehensive benefits package
- Global healthcare
- Annual raises and bonuses
- Stock grants
- Two weeks of paid sabbatical after five years
Company Information
- Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin.
- Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
- Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair.
- All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country.
- We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career.
Equal Opportunity Employer
Epic is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. Diversity, equity, and inclusion are written into our principles.