Entry Level - Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Monitor real-time alerts and manage access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals at no cost
- Attend sabbaticals anywhere in the world after 5 years
- Work in a high-pressure, real-time environment
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working in the United States
- Passionate about healthcare and technology
- Strong problem-solving skills
- Ability to adapt to a fast-paced environment
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Stock grants
- Global healthcare
- Annual raises and bonuses
Pay
- Competitive salary
Schedule
- Second and third shifts
- Weekend days
Benefits
- Healthcare
- Global relocation assistance
Pay
- Competitive salary
Schedule
- Second and third shifts
- Weekend days
Benefits
- Healthcare
- Global relocation assistance
Equal Opportunity Employer
Epic is an equal opportunity employer and is committed to creating and maintaining a diverse workforce. We believe diversity leads to innovation and better outcomes for our customers. We encourage applications from all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.