Entry Level - Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Maintain business continuity across Epic's global campuses
- Monitor real-time alerts and manage access and security systems
- Oversight of building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cooking and preparing meals for staff
- Ensuring a safe environment and restoring normal operations during emergencies
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Ability to work in a high-pressure, real-time environment
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working in the Madison, WI area
- Eligible to work in the United States without visa sponsorship
- Passionate about healthcare and technology
- Strong problem-solving skills
- Ability to adapt to a fast-paced environment
Benefits
- Comprehensive benefits package
- Annual raises and bonuses
- Stock grants
- Global healthcare coverage
- Work-life balance with a sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four-week sabbatical after 5 years
Pay
Compensation is commensurate with experience.
Schedule
Second and third shifts, as well as weekends, may be required.
Skills
- Security operations
- Emergency response
- High-volume field experience
Benefits
- Healthcare is global
- Stock grants
- Four