Entry Level - Facilities Command Center Technician

About the role

You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.

Responsibilities

• Maintain business continuity by monitoring real-time alerts and managing access and security systems
• Oversee building operations from the Facilities Command Center
• Identify and respond to issues using video feeds and system data
• Cook up to restaurant-quality meals at no cost
• Earn a four-week sabbatical after five years
• Work in a high-pressure, real-time environment
• Work second and/or third shifts, as well as weekends

Requirements

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities
• Experience or interest in security operations, emergency response, or a related high-volume field
• Openness to working second and/or third shifts, as well as weekends
• Eligible to work in the United States without visa sponsorship
• Relocating to the Madison, WI area (relocation assistance available)

Qualifications

• Open to working second and/or third shifts, as well as weekends
• Eligible to work in the United States without visa sponsorship
• Relocating to the Madison, WI area (relocation assistance available)

Skills

• Security operations
• Emergency response

Benefits

• Comprehensive benefits
• Annual raises and bonuses
• Stock grants

Pay

• Merit-based compensation reflecting the impact of your work

Schedule

• Second and/or third shifts, as well as weekends

Benefits

• Healthcare is global
• Global relocation assistance
• Four-week sabbatical after five years
• Restaurant-quality meals at no cost
• Opportunities to travel and volunteer

Pay

• Merit-based compensation reflecting the impact of your work

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity, equity, and inclusion are essential to delivering the best possible care to our patients and customers. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.