Entry Level - Facilities Command Center Technician
About the role
As an Operations Center Technician, you'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.
Responsibilities
- Identify and respond to issues using video feeds and system data
- Cook up to restaurant-quality meals at no cost
- Work closely with internal teams and emergency services to ensure a safe environment and restore normal operations quickly and effectively
- Enjoy a four-week sabbatical after five years
- Participate in diverse activities like kayaking in Patagonia, attending concerts, building libraries, and running marathons
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Ability to work in a high-pressure, real-time environment
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
Qualifications
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
- Covered by comprehensive benefits including healthcare, stock grants, and annual raises and bonuses
Benefits
- Global healthcare
- Stock grants
- Annual raises and bonuses
Pay
Compensation is merit-based and reflects the impact your work has on the company and our customers.
Schedule
Second and third shifts, as well as weekends, are eligible.
Skills
Strong situational awareness and decision-making skills, excellent communication and coordination abilities, ability to work in a high-pressure, real-time environment, experience or interest in security operations, emergency response, or a related high-volume field, openness to 2nd and 3rd shift, as well as weekend days.
Benefits
- Comprehensive benefits including healthcare
- Stock grants
- Annual raises and bonuses
Pay
Compensation is merit-based and reflects the impact your work has on the company and our customers.
Schedule
Second and third shifts, as well as weekends, are eligible.
Skills
Strong situational awareness and decision-making skills, excellent communication and coordination abilities, ability to work in a high-pressure, real-time environment, experience or interest in security operations, emergency response, or a related high-volume field, openness to 2nd and 3rd shift, as well as weekend days.
Employer Information
Epic is an Equal Opportunity Employer committed to diversity and inclusion. Learn more about our commitment to DEI at https://careers.epic.com/EEO.