Entry Level - Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Monitor real-time alerts and manage access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, affordable meals
- Work in a high-pressure, real-time environment
- Coordinate emergency responses during disruptions like natural disasters or power outages
- Ensure a safe environment and restore normal operations quickly and effectively
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Qualifications
- Open to working in a high-pressure, real-time environment
- Ability to work in a high-pressure, real-time environment
Skills
- Security operations
- Emergency response
Benefits
- Comprehensive benefits
- Award-winning campus
- Healthcare is global
- Stock grants
- Annual raises and bonuses
- Four-week sabbatical after five years
Pay
Commensurate with experience
Schedule
Open to 2nd and 3rd shift, as well as weekend days
Location
Based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
Equal Opportunity Employer
We are an equal opportunity employer and are committed to fostering an inclusive workplace where all employees feel valued, respected, and supported. We do not discriminate against any employee or applicant for employment based upon race, color, gender and gender identity, sexual orientation, national origin, religion, age, disability, veteran status, genetic information, or any other characteristic protected under applicable law.