Entry Level - Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Monitor real-time alerts and manage access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals at no cost
- Participate in sabbaticals of up to four weeks after five years of employment
- Work in a high-pressure, real-time environment
- Work second and/or third shifts, as well as weekends
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to working second and/or third shifts, as well as weekends
Qualifications
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
- Covered by comprehensive benefits including healthcare, stock grants, and annual raises and bonuses
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second and/or third shifts, as well as weekends.
Skills
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
Benefits
- Global healthcare coverage
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years of employment
- Restaurant-quality meals at no cost
Pay
Compensation is commensurate with experience.
Schedule
Second