Entry Level Dispatcher

Independence, Missouri, USA

About the role

We are searching for an attentive entry-level dispatcher to coordinate our drivers to designated customer destinations. Responsibilities include liaising with customers to note their needs, planning and adapting driving routes, and assigning drivers for freight and package deliveries or pick-ups. The ideal candidate will thrive in high-pressure situations and possess strong organizational skills that result in outstanding delivery services.

Responsibilities

• Scheduling drivers to make freight deliveries or collect shipments and packages.
• Communicating with customers about freight details, delivery or pickup times, and special handling requests.
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Reviewing drivers’ logs, including dispatched calls and arrival times.
• Monitoring truck repairs and maintenance schedules.
• Logging customer shipping schedules and complaints.

Requirements

• Fluency in Russian, Ukrainian, or English.
• High School Diploma or GED.
• Experience with Transportation Management Software (TMS).
• Proficiency in office software, including Microsoft Word and Excel.
• Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
• Knowledge of applicable transportation regulations and laws.
• Excellent organizational, communication, and time management skills.
• Willingness to learn.

Benefits

• Medical reimbursement.
• Dental, vision, life, and AD&D insurance.
• 401(k) with employer contributions.
• Paid time off and paid holidays.
• Full training and career advancement opportunities.

Pay

$15/hour

About USKO

USKO is a full-service logistics and transportation company providing tailored solutions across a wide range of services, including dry van, reefer, flatbed, auto-haul, expedited shipping, drayage, warehousing, and international freight by land, sea, and air. With expertise in time-critical shipments and high-value deliveries, USKO serves clients across the USA, Canada, and Mexico.