Enterprise Vendor Manager

VENDOR STRATEGY & GOVERNANCE

Develop and execute a comprehensive vendor management strategy aligned with organizational priorities; establish and maintain an enterprise vendor governance framework in partnership with Legal, Risk, and Compliance; lead vendor governance forums and review committees.

VENUE LIFE CYCLE & RELATIONSHIP MANAGEMENT

Oversee the end-to-end vendor lifecycle, including sourcing, due diligence, onboarding, contract management, renewal, and offboarding; serve as escalation point for vendor performance issues, disputes, and strategic relationship management.

PERFORMANCE & RISK MANAGEMENT

Define and implement vendor KPIs, service-level monitoring, and performance management processes; partner with Risk, Legal, Finance, and IT/Security to assess and mitigate third-party risks; ensure compliance with internal controls, regulatory requirements, and governance standards.

FINANCIAL OVERSIGHT & REPORTING

Support vendor budgeting, forecasting, and cost optimization strategies; track vendor spend, savings, contract adherence, and service outcomes; standardize vendor reporting, workflows, and documentation to improve transparency and decision-making.

PROCESS IMPROVEMENT & PROGRAM MATURITY

Drive continuous improvement across procurement, contracting, and vendor evaluation practices; implement scalable processes, tools, and frameworks to improve efficiency, consistency, and compliance.

LEADERSHIP & CROSS-FUNCTIONAL COLLABORATION

Partner with business leaders, vendor owners, and cross-functional stakeholders to align on vendor expectations, performance outcomes, and communication practices; provide dashboards, reporting, and strategic insights to executive leadership.