Enterprise Service Tech. II

Duties And Responsibilities

• Services, troubleshoots and repairs low voltage panels, wiring and devices.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

Qualifications

• Minimum of High School Diploma/Vocational Training.
• Three (3) or more years of experience.
• A mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom access control systems.
• A working knowledge to full understanding of local/national codes.
• Knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.
• A valid driver’s license and ability to clear a drug screening.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.
• Retain NICET Level I Certification (for fire alarm systems only).
• Obtain NICET Level II within one (1) year (for fire alarm systems only).
• Obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 50 % to 75 % proficiency in Everon Commercial’s Enterprise product offerings.