Enterprise Service Tech II

Duties And Responsibilities

Installs and troubleshoots low voltage panels, wiring and associated devices.

Must have an ability to proctor, coach, and teach others.

Provides reliable, high quality customer support.

Provides customer instruction on system operation and functionality.

Performs system testing and signal verification.

Maintains the necessary truck stock/inventory (equipment and tools).

Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.

Ensures the progress and completion of assigned tasks.

Provides documentation of service and hours worked.

Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

Minimum Qualifications (Education, Skills & Experience)

• Minimum of High School Diploma/Vocational Training.
• Five (5) or more years of experience.
• A mastery knowledge of enterprise intrusion systems, fire systems, CCTV, intercom access control systems.
• A full understanding of local/national codes.
• A full knowledge of local/national codes.
• Proficiency knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.
• A strong work ethic.
• A detail-oriented approach.
• The ability to complete other projects, as assigned.

Certification/Licensing

• Retain NICET Level II Certification (for fire alarm systems only).
• Obtain NICET Level III within one (1) year (for fire alarm systems only).
• Obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 75 % to 100 % proficiency in Everon Commercial’s Enterprise product offerings.

Work Environment

• Occasionally exposed to extreme weather conditions, risk of electrical shock, and harsh work environments.

Physical Requirements

• Regularly required to: Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl;
• Talk and hear.
• Use vision abilities including: close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods.

Pay And Benefits Disclosure

We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

Employees accrue up to 80 hours in their first year. Your accrual rate increases after your first year.

We also offer paid holidays.