Enterprise Service Tech II

About the role

The primary function of this position is to service, troubleshoot and repair low voltage panels, wiring and devices. Typically works on more complex issues. May perform some programming.

Responsibilities

• Services, troubleshoots and repairs low voltage panels, wiring and devices.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

Requirements

• Minimum of High School Diploma/Vocational Training.
• Three (3) or more years of experience.
• A mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom access control systems.
• A working knowledge to full understanding of local/national codes.
• Able to read plans, use a variety of tools and install panels, boxes and wiring accordingly.
• Knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.
• A valid driver’s license and be able to clear a drug screening.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.

Qualifications

• Must retain NICET Level I Certification (for fire alarm systems only).
• Must obtain NICET Level II within one (1) year (for fire alarm systems only).
• Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 50 % to 75 % proficiency in Everon Commercial’s Enterprise product offerings.

Skills

• Strong work ethic.
• Detail-oriented.
• Ability to read and interpret technical documents.

Benefits

N/A

Pay

N/A

Schedule

N/A