Service Technician
About Us
Fillback Family of Dealerships has a rich history spanning over 75 years, originating in 1948 in the Town of Highland. Founded as a family-owned and operated business, it has transitioned through three generations of ownership, currently under the stewardship of Mark Fillback. The dealership now serves Southwest Wisconsin from four communities: Highland, Richland Center, Boscobel, and Prairie du Chien.
We specialize in both new and pre-owned vehicles, representing brands such as Ford, Chrysler, Dodge, Jeep, Ram, and Chevrolet. Our commitment to customer and employee satisfaction sets us apart, fostering a welcoming and supportive environment. We invest heavily in training and development, boasting the largest number of Master Certified technicians in the region.
Responsibilities
- Examine and diagnose vehicles
- Discuss repairs with shop foreman or service advisor
- Communicate additional service requests to service advisor
- Plan work in cooperation with shop foreman
- Provide labor estimates to service advisor
- Monitor repair time and update service advisor
- Maintain strict adherence to dealership policies on vehicle care and operation
- Complete story and/or documentation for client repairs
- Assist in mentoring technician trainees
- Attend company and factory training
- Keep current with factory technical bulletins
- Understand and follow federal, state, and local regulations (such as disposal of hazardous waste)
Requirements
- Minimum 1 year of service technician experience and/or certification
- Operator Driver's License
- State Inspection License
Benefits
- Health Insurance
- Dental insurance
- Vision insurance
- 401K
- Paid time off
- Employee discount on parts, service, and new or used vehicles
- Life insurance
- AD&D