Enterprise Sales Director

About the role

The role is on-site in San Francisco in the Dogpatch neighborhood. Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

Responsibilities

• Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams.
• Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships.
• Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close.
• Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business.
• Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions.
• Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.

Requirements

Experienced enterprise seller: 5+ years in strategic or enterprise SaaS sales with a strong record of closing and expanding 6 or 7-figure deals.

Trusted partner: Skilled at navigating large, complex organizations and building executive-level relationships.

Builder mindset: Thrives in early-stage, fast-paced environments where process and playbooks are still being written.

Collaborative communicator: Clear, thoughtful, and able to align internal and external teams around shared outcomes.

Qualifications

Nice to Have:

• Experience selling AI, automation, or CX transformation solutions.
• Familiarity with large-scale deployments in telecom, logistics, or e-commerce sectors.
• Early GTM or founding sales experience at a fast-growing startup.

Benefits

• Compensation & Benefits: Competitive base + commission + equity
• Catered lunch daily
• Dinner stipend $150/month wellness benefit (gym, fitness classes, mental health)
• 401(k) plan
• Paid parental leave (12 weeks maternal, 6 weeks paternal)
• Commuter benefits
• Medical, dental, and vision coverage