Enterprise Risk Manager

About the role

The Enterprise Risk Manager develops, implements, manages, and evaluates the Enterprise Risk Management program for the District including general insurance and property/liability claims. The role involves performing inspections and preparing, adjusting, and investigating claims, and determining final disposition of claims. The individual will also serve as the primary contact for Government Claims received by the District.

Responsibilities

• Develops, implements, and directs the goals, objectives, policies, procedures, and work standards for enterprise-wide risk management.
• Confers with and provides professional assistance to various District Divisions on risk management related matters.
• Investigates and resolves all liability claims made against the District in consultation with the Deputy General Counsel.
• Coordinate with the District’s third-party administrator (TPA) to manage, monitor, and resolve claims efficiently and in alignment with agency policies, and recommends settlement amounts on all claims and litigation against the District.
• Review and verify discovery responses in connection with litigation filed against the District, in collaboration with the Deputy General Counsel and relevant departments.
• Develops and recommends programs relating to reducing and/or preventing District liability.
• Collaborate and coordinate with stakeholders throughout NCTD, including but not limited to Safety Department staff, Senior Legal Counsel – Regulatory Compliance and Senior Legal Counsel – Employment & Civil Rights, regarding risk management and mitigation for both general operational and situational specific matters.
• Coordinates cost recovery/subrogation program.
• Evaluates and interprets reports and other data from third party claims administrators, as appropriate.
• Oversees and administers all insurance issues for the District, works with outside contractors and brokers; reviews, modifies, and negotiates insurance agreements; oversees and maintains all certificates of insurance for the District.
• Participates in performing market cost/benefit analysis; prepares and reviews request for proposals (RFPs), bid specifications and agreements; completes and reviews all insurance and risk management questionnaires.
• Adjusts liability and cost recovery claims, as assigned.
• Reviews procurement and contracting documents and activities and identifies appropriate indemnification and insurance requirements to mitigate areas of risk and liability, including right-of-way permits and license agreements.
• Coordinates and manages all insurance policies and programs on behalf of the District and oversee all functions related to the District’s Broker of Record.
• Develops and recommends programs relating to reducing and/or preventing District liability.
• Oversees the District’s Risk Register, ensuring accurate documentation and timely updates of all identified risks, mitigation measures, and status changes.
• Serves as Chairperson of the District’s Risk Roundtable meetings, with responsibility for coordinating meeting logistics, including calendar management, agenda preparation, and documentation of meeting minutes.
• Issue Corrective Actions Plans (CAPs) for Risk Register items requiring resolution, monitors implementation progress, and tracks each CAP through to full closure to ensure accountability and continuous improvement.
• Represents the District in meetings with representatives of governmental agencies, transit and professional organizations, and the public.
• Completes statistical and other reports requested by the Chief Executive Officer and Deputy Chief Executive Officer/Chief General Counsel and as mandated by applicable regulatory agencies.
• Coordinates and administers various safety and risk reduction training programs and related presentations, as required.
• Responds to subpoenas and other legal discovery work as assigned.
• Attends and participates in professional group meetings; stay abreast of new trends, innovations, and legal issues in the field of risk management.
• Maintains Office of Chief General Counsel filings and document repository related to insurance, claims and litigation.
• Performs other related duties, as assigned.

Requirements

A minimum of five (5) years directly relevant experience is required, including administering risk management, risk analysis, worker’s compensation, claims or similar programs. Experience in a public agency environment is preferred. A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.

Qualifications

• Bachelor’s Degree in Finance, Business Administration, Risk Management, Public Administration, or a related field is required.
• Possession of an Associate in Risk Management (ARM) designation and/or insurance-related designation (e.g., AINS, AU, CPCU) is preferred.
• Must be able to obtain and maintain annual access to Marine Corp Base Camp Pendleton.
• Possession of and the ability to maintain a California driver’s license, Class C, with less than 6 points in the prior 3 years, and no DUIs in the prior 7 years.
• Maintain compliance with the District’s policies regarding Standard of Conduct, Conflict of Interest, and Ethics.