Enterprise Fraud Specialist 3- Team Leader

Under general supervision, performs the most complex clerical assignments.

Responsibilities

• Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes records, files or documents.
• Compiles complex reports drawing data from a wide range of sources.
• Exchanges information and resolves moderately complex problems by researching solutions.
• Coordinates related activities within an assigned area.
• Distributes, assigns, reviews and/or supervises work flow.
• Handles the more difficult problems and confers with supervisor regarding the most unusual cases.
• Fully cross-trained to perform various functions in the area and ensures the cross-training of others.
• Utilizes leadership and management skills as the Team Leader of a team while also performing the same daily responsibilities of the team.
• Assures an exceptional customer experience for customers.
• Takes ownership of and provides excellent customer service for customers, ensuring completion of problem resolution.
• Serves as the escalation point for service-related issues.
• Establishes and maintains strong working relationships with critical operations business partners of the bank.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree
• 1+ year of financial-related experience

Preferred Qualifications

• Leadership experience
• Strong organizational skills
• Proficient with Microsoft tools

This position is not eligible for overtime pay.

Workplace Type

Office. Certain positions outside our branch network may be eligible for a flexible work arrangement, combining in-office and work-from-home opportunities. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for immigration benefits. Applicants must be currently authorized to work in the United States on a full-time basis.

Pay

Compensation range: $22.00 - $41.50 hourly. Actual compensation will vary based on location, experience, and education. Eligible for an applicable incentive compensation plan.

Benefits

• Health insurance coverage
• Wellness program
• Life and disability insurance
• Retirement savings plan
• Paid leave programs
• Paid holidays and paid time off (PTO)