Enterprise Design Manager

About the role

At Everon, we are dedicated to making a difference through our people, our solutions, and our commitment to our customers and communities. Our Enterprise Design Manager plays a crucial role in driving innovation and success.

Responsibilities

• Maintain expert level of product and applications knowledge.
• Articulate technology and product positioning to both business and technical users.
• Provide design and specification development support to consultants, integrators, and distributors.
• Assist with functional, technical, labor, and pricing elements of RFIs/RFPs.
• Listen, understand, and convey customer requirements.
• Perform/product training for sales people, estimators, and engineers at targeted accounts.
• Resolve customer issues or difficulties in a manner that aligns with the company’s mission, values, and financial objectives.
• Maintain professional business relationships within Sales Teams, NAOC, and the Customer.
• Provide ongoing support of projects working with NAOC and Field Delivery.
• Identify customer's needs and sales opportunities to foster future growth.
• Develop and refine scopes of work, design drawings, and project task schedules.
• Support the service team with technology support.
• Develop and manage a team of Sales Engineers to grow and support the enterprise solutions group.
• Monitor and ensure the progress and completion of assigned tasks.
• Complete and submit all required task-related activities, productivity, and other documentation in a timely manner.
• Complete other projects to meet manager and customer satisfaction, as assigned.

Requirements

• Must present proof of ability to legally work in the United States.
• Must be able to clear a drug screening in accordance with company policy and applicable law.
• BA/BS in Engineering, Technical Field, or equivalent successful experience in a similar control industry role.
• Available for travel up to 75%.
• Proven Project Management skills.

Qualifications

• Have a strong work ethic and be detail oriented.
• Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
• Ability to collaborate and communicate with internal and external teams and end users in English.

Skills

• Application Programming Experience.
• Certifications/Licenses: Certifications in products currently sold and will be required to be certified in products most commonly sold by Everon.
• Knowledge and understanding of the electrical requirements, alarm initiating devices, control functions, alarm indicating appliances, and the power requirements of a Fire Alarm system.
• Knowledge and understanding of the basic applications of NFPA standards of Fire Alarm systems.
• Advanced knowledge and proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook, Visio), AutoCad, internet.
• Knowledge of network communications technology.
• Knowledge of Company policies, procedures, guidelines, and practices.
• Self-motivated and a professional attitude.
• Excellent teambuilding, customer service, and interpersonal skills.
• Excellent communications, listening, and presentation skills with all levels of the organization.
• Good decision-making skills, very organized and detail oriented.
• Constant use of discretion and problem analysis.
• Frequent use of judgment and independent action.
• High degree of professionalism in working with employees and customers.
• Ability to read schematic and/or construction plans is preferred.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to read, analyze, and interpret architectural, mechanical, and electrical blueprints and have a solid understanding of basic electrical and mechanical control systems.
• Ability to respond to common inquires or complaints from customers, regulatory agencies, or members of the business community.
• Ability to manage a varied and heavy workload and set priorities.
• Ability to work well under pressure.
• Ability to utilize computer continually throughout the workday.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation.
• Ability to concentrate on a task over a period of time without being distracted.
• Ability to maintain composure, keep emotions in check, and avoid aggressive behavior, even in very difficult situations.

Benefits

Everon offers competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others.

Pay and Benefits Disclosure

The budgeted pay range for this role as of November 2024 is $77,000.00 - $127,000.00. This range is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations.