Enterprise Client Director
GE HealthCare · South Dakota, United States · 1 wk ago
RemoteRemoteBusiness DevelopmentFull-time
Serves as a trusted advisor and strategic thought partner to a select set of GE HealthCare’s most critical customers, leading enterprise account planning and acting as a change agent within the account. Owns the account-level relationship strategy across GEHC’s equipment, service, and digital portfolio, engages C-suite and departmental leaders, and delivers a unified, differentiated customer experience to unlock incremental value for both the customer and GE HealthCare.
Responsibilities
- Develop and execute a multi-year account strategy aligned to customer priorities, connecting GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmap for Care Alliance partnership.
- Translate strategy into quarterly priorities and opportunity plans that the account community can execute.
- Build and sustain senior relationships (C-suite and key executives), anticipate changing needs, and shape customer decision-making as a trusted advisor.
- Present complex information clearly—verbally and in writing—to executive decision makers.
- Serve as the single point of contact and decision maker for Enterprise Accounts, ensuring alignment on who engages whom, when, and why across GEHC.
- Connect customers to the right GEHC resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline.
- Lead and align cross-functional teams around account priorities, clear roles, and operating cadence.
- Own the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front-line sellers.
- Identify and shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable).
- Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GEHC as a strategic partner.
- For assigned Enterprise Accounts, own funnel health and conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.
- Deliver outcomes with explicit accountability for price discipline / accretion (protecting value and avoiding relationship-discounting).
- Hold internal stakeholders accountable for cross-functional outcomes that impact the enterprise relationship, including cash collection, issue resolution, and delivery commitments; driving closure through influence and escalation pathways when required.
Requirements
- Bachelor’s degree and 5+ years experience in a combination of medical sales, healthcare marketing, clinical/technical modality expertise, clinical technology leadership, or hospital administration in imaging OR 8+ years experience in a combination of medical sales.
- Demonstrated experience presenting complex information to healthcare/hospital C-suite decision makers.
- Demonstrated ability in leading direct teams and through influence.
- Demonstrated ability to orchestrate across multiple, complex stakeholder groups and successfully shape an outcome.
- Reside within assigned geography (Wisconsin or Iowa) and travel within territory as required.
Preferred Qualifications
- Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams.
- Track record shaping complex, cross-segment opportunities and building enterprise-level deals.
- Comfort operating beyond traditional product categories (e.g., digital, SaaS, precision care strategies where applicable).
Benefits
- Great work environment, professional development, and challenging careers.
- Competitive compensation.
- Relocation assistance provided.
GE HealthCare will not sponsor individuals for employment visas for this job opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).