Enrollment Specialist (OR)

Job Summary

Discover a career where your work genuinely improves lives and supports a mission that matters. GT Independence is a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care. We are seeking an Enrollment Specialist to join our team.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Upholds company values and mission.
• Other duties as assigned.

Qualifications

• Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• 1 year of experience in a related field.
• Strong oral and written communication skills.
• Personal computer skills, specifically Microsoft Office products.
• Knowledge of principles and processes for providing customer service.
• Strong ability to participate in a highly effective team.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Work Environment

Work is performed in a remote office setting as well as community-based settings. Frequent travel is required.