Enrollment Specialist (OR)

Job Summary

Discover a career where your work genuinely improves lives and supports a mission that matters. GT Independence is a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care. We are seeking an Enrollment Specialist to join our team.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Upholds company values and mission.
• Other duties as assigned.

Requirements

• Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• 1 year of experience in a related field.
• Strong oral and written communication skills.
• Personal computer skills, specifically Microsoft Office products.
• Knowledge of principles and processes for providing customer service.
• Strong ability to participate in a highly effective team.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Education

An associate degree or bachelor’s degree in Business, Human Services/Social Work, or Marketing/Communication is preferred. Will consider candidates with experience relevant to the position.

Experience and Qualifications

• 1 year of experience in a related field.
• Strong oral and written communication skills.
• Personal computer skills, specifically Microsoft Office products.
• Knowledge of principles and processes for providing customer service.
• Strong ability to participate in a highly effective team.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Work Environment

Work is performed in a remote office setting as well as community-based settings. Frequent travel is required.

Culture & Belonging

GT is committed to being a welcoming and inclusive community. We strive to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger and drives innovation. We value excellence and empower our team members to bring their full, authentic selves to work.