Enrollment Services Specialist I

Responsibilities

• Provides data entry/processing services and maintains accurate student records.
• Reconciles reports of discrepant data and makes appropriate changes to student records.
• Accesses and assists with maintaining accurate active, inactive, and archived student records from numerous sources, such as PeopleSoft, CSRS, IDM, vault, microfilm, and/or microfiche.
• Communicates records status to students and staff to ensure understanding.
• Researches issues related to high school validation.
• Processes all records documents, such as enrollment verifications, name change, grade changes, transcripts and test scores.
• Prepares reports for student record proxy box.
• Responds to student record inquiries online, in person, and via telephone.
• Performs other duties as may be required or assigned.

Required Qualifications

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• One year of experience working in an office environment.

Desired Qualifications

• One year of experience in Admissions, Records or Registration.
• Associate degree from a regionally or nationally accredited institution.

Knowledge, Skills & Abilities

• Excellent verbal, written, and interpersonal communication skills.
• Ability to provide excellent customer service.
• Ability to research and locate information.
• Computer skills proficiency in a Windows environment, including Microsoft Office.
• Ability to reason, exercise judgment, discretion and to work efficiently, accurately and without close supervision.
• Committed to working in a multi-cultural environment.
• Ability to exhibit a professional, courteous demeanor.

Work Environment

• Works inside in an office environment.
• May travel outdoors among buildings and campuses.
• May be required to work flexible hours, including some evenings and weekends.

Pay

• Beginning salary of $30,116 commensurate with education and experience.

Benefits

• Flexible work options with a 37.5 hour work week.
• Generous paid time off (holidays, annual and sick leave, and College Breaks).
• A variety of paid health and life insurance coverages.
• Wellness incentives and free gym membership at the Raider Fitness Center.
• FRS retirement and other options.
• Professional Development and Paid Tuition.
• Free on‑campus parking.

Schedule

• 37.5 hour work week with flexible hours, including some evenings and weekends.