Enrollment Services Specialist

About the role

The Enrollment Services Specialist assists in the development and execution of a recruitment plan to build relationships with prospective Ivy Tech Community College students through enrollment. Recruiting territory will be a floating position across the Lafayette service area. Position will primarily be on campus but may travel to support College Connection Coaches at high schools and recruiting events such as college and trade fairs.

Responsibilities

• Participate in recruiting efforts on and off campus including college fairs, high school visits, information events, and community activities (both during regular business hours and after hours).
• Recruit on behalf of Ivy Tech, promoting the benefits of the Community College to increase inquiries and applicants and help convert inquiries to enrolled students.
• Advise and register new first-time students in first semester of coursework.
• Assist students in completing the FAFSA application.
• Manage, track, and recruit potential student groups using a CRM tool; assess effectiveness of recruitment efforts and adjust based on intake and conversion numbers.
• Increase penetration and conversion rates of assigned schools, events, territories and dual credit populations.
• Understand audience attributes and adjust recruitment practices accordingly.
• Assist with developing collaborative relationships with local schools, colleges/universities, community agencies, and organizations related to the campus recruitment plan.
• Work closely with internal Ivy Tech personnel (marketing, K-12 coordinators, Accelerated Associate Program staff, campus presidents, academic chairs, 21st Century Scholar representatives) to coordinate recruitment opportunities.
• Assist with development of admissions and recruitment related materials and disseminate them in coordination with regional and statewide communications and recruitment efforts.
• Conduct all activities within FERPA guidelines.

Requirements

• Associate degree required; Bachelor's degree preferred.
• Valid Indiana driver's license; driving is an essential function; must complete Driver Approval Form to operate College-owned/leased/rented vehicles.
• Ability to lift up to 50 lbs.
• Demonstrated experience managing multiple projects.
• Excellent “people” skills.

Qualifications

• Minimum of one to two years of relevant experience preferred.
• Bilingual in Spanish a plus.

Benefits

• Health & Wellness: multiple medical plan options with Health Savings Account (employer contribution), dental plan (no-cost preventive, orthodontia coverage), vision plan (low-cost exams, allowances for glasses/contacts), Employee Assistance Program (confidential counseling, legal, financial planning), wellness program ($250 Wellness Rewards), Flexible Spending Accounts (healthcare limited purpose, dependent care).
• Retirement & Financial Security: 10% employer retirement contribution (fully vested after two years), basic life insurance equal to annual salary (optional supplemental), short-term and long-term disability benefits.
• Educational Benefits: fee remission for employees, spouses, dependent children; tuition assistance for undergraduate, graduate, doctoral programs; paid professional development opportunities.
• Work‑Life Balance: generous paid time off (vacation, sick leave, holidays, winter recess), flexible work arrangements where available, paid childbirth recovery leave (8 weeks), paid parental leave (4 weeks).
• Additional Perks: eligibility for Public Service Loan Forgiveness, discounts on gym memberships, transportation, retail services.
• Note: Employees who re‑hire with the College within 180 days of leaving a full‑time position may be eligible for additional benefits depending on bridged seniority date.

Pay

$48,000 annually with full benefits