Enrollment Representative - Intake

About the role

This position will be responsible for the data-entry of new enrollments, locating any and all lines of eligibility for the patients. Resolving rejected pharmacy claims and documenting the steps taken in the enrollment process for each enrollment.

Responsibilities

• Enter patient enrollment information into pharmacy operation systems.
• Submit eligibility requests in available portals to find insurance coverage information for new enrollments.
• Troubleshoot pharmacy claims and resolve the rejections for both new and refill patients.
• Document all findings in our operating system(s).
• Partner with the other teams in Admissions and within the pharmacy and any other business partners to expedite the referral process.
• Other related duties as assigned.

Requirements

• 1+ years of experience in pharmacy related data entry.
• 1+ years of submitting pharmacy claims and resolving rejections.
• Knowledge of medical insurance.
• National Technician Certification, preferred.
• Pharmacy Technician License.
• Able to multitask.
• Able to work well in a fast-paced working environment.
• Attention to detail.
• Excellent written and verbal communication skills.
• Candidate must be able to type 40 WPM and maintain accuracy.

Benefits

• Medical Coverage, Dental, and Vision Coverage
• 401(k) with employer match
• Accident and Critical Illness coverage
• Company-paid life insurance options
• Generous PTO, paid holidays, and floating holidays
• Tuition reimbursement program.

Compensation & Location

The salary range for this role is $21.00. This position is Hybrid based out of our Elk Gove Village location.

Equal Employment Opportunity

We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being. Equal Employment Opportunity is our policy and we are committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws.