Enrollment Representative

Chamberlain University, with more than 135 years of history in healthcare education and as the largest nursing school in the country, is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. Through Chamberlain Care®, we provide students with the tools and resources to succeed while fostering a community of care. Our graduates transform the health of people worldwide. Chamberlain comprises the College of Nursing and the College of Health Professions, offering programs such as a three-year Bachelor of Science in Nursing, RN to BSN, Master of Science in Nursing, Doctor of Nursing Practice, graduate certificates, Master in Public Health, Master of Social Work, and Master of Physician Assistant Studies.

About the role

Chamberlain University is seeking positive, upbeat enrollment colleagues to support prospective and current nursing students. As the initial point of contact, you will impact the entire student journey at Chamberlain. This role operates on a hybrid schedule with four in-office days per week (Monday–Thursday) to enhance collaboration and relationship-building.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS using a contact strategy.
• Assess and qualify prospective students through prequalification or interviews to determine if Chamberlain’s programs meet their academic and professional needs.
• Assist applicants through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction, and success.
• Establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with university standards and policies while operating in a student-centric environment.
• Adjust and adapt quickly to changes and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) in all interactions.
• For campus-specific hires: host campus events for prospective students/applicants, attend local community events, and promote the university.
• Perform other duties as assigned and comply with all policies and standards.

Requirements

• Bachelor’s degree preferred.
• Access to a designated work-from-home office space with reliable high-speed internet or, if hired for a specific campus, ability to report to the designated campus 4–5 days a week for a full-time schedule.
• Exceptional verbal and written communication skills.
• Proficient computer skills, including experience with Microsoft Office programs.
• Ability to prioritize and multitask in a fast-paced environment.
• Eagerness to learn, retain, and implement new information.
• Ability to work a flexible schedule, including weekends and evenings, to accommodate student, departmental, and company needs.

Pay

The expected salary range for this position is between $23 and $28.85 per hour. Actual pay will be adjusted based on job-related factors permitted by law, such as experience, training, geographic location, licensure, certifications, market factors, departmental budgets, and responsibility.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401k Retirement Program with a 6% employer match.
• 15 paid vacation days each calendar year.
• 12 paid holidays plus 2 floating holidays.

For more information about benefits, visit https://careers.covista.com/benefits.