Enrollment Representative

About the role

Chamberlain University is at the forefront of healthcare and education, seeking positive, upbeat enrollment colleagues to support future and current nurses in transforming healthcare. As the initial contact in enrollment, you will impact the entire student journey at Chamberlain, where you can belong to something greater.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS using a contact strategy.
• Assess and qualify prospective students through prequalification or interview to determine if Chamberlain University’s programs meet their academic and professional needs.
• Assist applicants through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction, and success.
• Establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with university standards and policies while operating in a student-centric environment.
• Adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) in all day-to-day interactions.
• Perform other duties as assigned and comply with all policies and standards.

Requirements

• Bachelor's Degree preferred.
• Access to a designated work-from-home office space with reliable high-speed internet.
• Exceptional verbal and written communication skills.
• Proficient computer skills, including experience with Microsoft Office programs.
• Ability to prioritize and multitask in a fast-paced environment.
• Eagerness to learn, retain, and implement new information.
• Ability to work a flexible schedule, including weekends and evenings, to accommodate student, departmental, and company needs.

Schedule

Hybrid schedule with 2–3 in-office days per week, one late evening per week ending at 9:00 PM, and remote work on Fridays.

Pay

The expected salary range for this position is between $23/hr and $26/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience, training, geographic location, licensure, certifications, market factors, departmental budgets, and responsibility.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401k Retirement Program with a 6% employer match.
• 15 paid vacation days each calendar year.
• 12 paid holidays plus 2 floating holidays.

For more information related to benefits, visit careers.covista.com/benefits.