Enrollment Representative

Job Description

Opportunity at a Glance

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
• Absorb and assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with standards and policies of the University while operating in a student-centric environment.
• Adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
• If hired for a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.

Qualifications

• Bachelor's Degree Preferred
• Has access to designated work from home office space with reliable high-speed internet OR, if hired for a specific campus, ability to report to designated campus
• Exceptional verbal and written communication skills required
• Proficient computer skills required, including experience with Microsoft Office programs
• Ability to prioritize and multitask in a fast-paced environment
• Eager to learn, retain, and implement new information
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company’s needs

Additional Information

• The position qualifies for the below benefits.
• Covista offers a robust suite of benefits including:
• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
• For more information related to our benefits please visit: https://careers.covista.com/benefits