Enrollment Operations Assistant

Duties/Responsibilities

• Perform significant data entry, verification, updates, evaluations, and reviews using multiple student information databases.
• Create queries in the CRM to assess critical data points needed or missing (such as student type, status, term, etc.).
• Afford assistance with performing data imports and exports from the CRM to support enrollment initiatives.
• Handle telephone and email inquiries.
• Manage document management, scanning, indexing, and verifying documents and data.
• Process incoming mail, processes for marking documents as received and scanning materials after review.
• Correspond with students about application statuses, questions, requests, or decisions rendered on applications, regarding admissions.
• Track and pre-treat college transcripts, following procedural training, documentation and guidance from functional leads and supervisors.
• Perform a broad array of admissions processing and customer service functions.
• Maintain a strong working knowledge in various steps of the enrollment process including specialized areas such as financial aid, orientation, and advising.
• Collaborate with direct team and other departments by demonstrating strong team relationships.
• Assist Assistant Vice President for Undergraduate Admissions and/or Director of Undergraduate Admissions with special projects as identified.

Required Knowledge And Skills

• High school diploma or GED required.
• Three years of business office experience, or a combination of education and experience required.
• Effective communication skills, both orally and in writing, with various constituents including students, professional organizations, government agencies, vendors, and other offices within the University.
• Ability to communicate effectively, both orally and in writing, with various constituents including students, professional organizations, government agencies, vendors, and other offices within the University.
• Ability to shift priorities at a moment’s notice and several times throughout the day.
• Refined organizational and time management skills required.
• Demonstrated computer, data entry, and word processing skills required.
• Experience with and understanding Microsoft Office – particularly Outlook, Word, Excel, and PowerPoint are required.
• Ability to manage multiple projects with a high level of accuracy on tight deadlines in a fast-paced environment with frequent interruptions required.
• Ability to assume responsibility and work under limited supervision exercising independent judgment required.

Preferred Knowledge And Skills

• Associate degree or previous college coursework strongly preferred.

About

About USI: The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits!

Benefits for this position include:

• Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service.

Application Process

To apply, click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: Resume Cover Letter

Contact Information

Search Committee Chair: If you have questions about the open position, please contact Denise Allison, search committee chair, at drallison@usi.edu.

Best Consideration Date: For best consideration, please submit materials by May 26, 2026.

Pre-Employment Screening

A background check will be required for employment in this position.

Authorization to Work in the United States

USI typically will not sponsor an employment-related visa for this position.

Interview Accommodations

Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources, Constance Hermann, at cjhermann1@usi.edu or (812) 461-5363. Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at HumanRes@usi.edu or (812) 464-1815.

EEO Statement

USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.