Enrollment Coordinator

Responsibilities

• Enters enrollee data and clinical information into Market Prominence (MP) and ensures the completeness and accuracy of the demographic information to successfully manage and report outcomes to leadership and to governing bodies.
• Functions in tandem with teammates to ensure all NTUCs are closed promptly upon receiving formal NTUC note.
• Accurately enters request for service authorizations into HealthRules Health Rules Payor in accordance to department guidelines.
• Completes enrollment acceptance or deferral calls according to specified deadlines and ensures to document accordingly in MP.
• Provides exceptional customer service during phone calls received and outgoing on the ACD line.

Qualifications

• A high school diploma
• A bachelor’s degree preferred
• With a bachelor’s degree; at least one year of experience in Managed Care, provider billing, and/or customer service.
• Without a bachelor’s degree, at least three (3) years of experience, as above

Benefits

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!