Enrollment Coach

About the Role

The purpose of this role is to increase revenue by enrolling more customers into our on-site, membership-based training program. This role presents an exciting opportunity to engage with customers, showcase our reality-based simulator, and provide informative tours of our facility.

Responsibilities

• Training demos: Conduct 90-minute training demos, facility tours, and membership offers for every customer who enrolls in our program.
• Prospecting: Book tours from a database of thousands of people who have registered for training but never completed the scheduling process.
• Nurturing: Follow up with prospects who don’t sign up immediately to convert them into customers.
• Updating the CRM: Maintain accurate and up-to-date information in the CRM system to ensure visibility and accountability.

Qualifications

• Education: A bachelor's degree is often preferred.
• Certifications: Industry-specific certifications can be beneficial.
• Skills: Strong communication, negotiation, and problem-solving skills are essential.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts on merchandise and training programs
• Free uniforms
• Opportunity for advancement
• Training & development
• Excellent earning potential with base pay & commissions
• Training and support to enhance knowledge of firearms and self-defense techniques
• Opportunity to be part of a dynamic team in a fast-growing industry

Schedule

Sales Representatives can expect to work long hours, including evenings, weekends, and holidays. On-call availability and overtime may be required during busy periods. Sales Reps work full 40-hour weeks. Facility hours are:

• Monday - Friday: 9:00 am - 8:00 pm
• Saturday - Sunday: 8:00 am - 5:00 pm

Company Overview

United Defense Tactical is a leading firearms training facility dedicated to empowering civilians with the skills and knowledge to effectively defend themselves in real-world scenarios. Our state-of-the-art facility offers comprehensive training programs, cutting-edge equipment, and a commitment to excellence in customer service.

Company Purpose/Mission

Empowerment through tactical training by providing the most comprehensive, reality-based tactical training experience to civilians, military, and law enforcement.

Company Values

• Don’t make excuses, make it happen.
• Serve selflessly and with the highest integrity.
• Show up with positivity, high energy, and excitement.
• UDT is a synonym for world-class - Operate like it in everything you do.
• Be organized. Be clean. Be prepared.
• Keep calm and respect others.
• Educate & Execute, but more importantly - EMPOWER.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment should be made directly to the franchise location.