Enrollment Advisor

About the role

Make a world of difference. From guiding the student experience, to delivering programs that meet the needs of the future-of-work and help solve our global social and economic challenges, every one of our people (Keypathers!) create impact, every day. Roles at Keypath Education are available as remote, hybrid, or in-office.

Responsibilities

• Communication with prospective students through phone calls, emails, or text messages regarding the University and program
• Follow the departmental and management guidelines for lead management and moving leads through the different statuses in the CRM system.
• Responsible for supporting students using a consultative process to ensure the student has all the information to make an informed decision about the University and program from lead to start.
• Use the database to track student progress and any communication with students.
• Achieve daily metrics surrounding number of calls per day, speed to lead metrics, talk time per day, number of applications per day as set by their Manager.
• Provide feedback when needed on lead quality, quantity, and applicable trends.

Qualifications

• Education: Bachelor’s degree required
• Experience: Demonstr