Engineering Tech II

Full-time position in Resort Ops at Westgate Myrtle Beach Oceanfront Resort in Myrtle Beach, SC.

About the role

As an Engineering Tech 2 at Westgate Resorts, you will support resort operations through hands-on maintenance, preventive care, and project work—helping ensure a safe, functional, and well-maintained environment for guests and team members. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.

Responsibilities

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
• Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed.
• Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.
• Troubleshoot and repair appliances and household fixtures.
• Understand HVAC systems and perform basic preventive maintenance and diagnostics.
• Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking.
• Repair or replace tiles, grout, vinyl, and carpet as required.
• Work with pools, spas, and water features, including chemical balancing and cleaning tasks.
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
• Operate resort operations devices and software effectively (HotSOS and other applicable systems).
• Communicate professionally through radios, phones, emails, and verbal interactions.
• Perform maintenance and cleaning tasks as required by resort management.
• Safely use hand tools, power tools, and battery-powered tools required for the job.
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
• Follow safety guidelines and practices.
• Recognize and identify potential safety hazards on the property.
• Communicate and interpret guest needs through positive interactions toward resolution.
• Adhere to all CFI/Westgate Resorts policies and procedures.
• Always represent Westgate Resorts professionally through appearance, attire, and behavior.
• Perform other tasks as assigned by resort operations leadership.

Requirements

• High school diploma required.
• Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
• Must have and maintain a valid driver’s license.
• CPO (Certified Pool Operator) license as required by the resort.
• Written and verbal communication in English is expected.
• Demonstrate enthusiasm, self-motivation, with attention to detail.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.
• Regularly lift, move, push, or pull up to 50+ pounds.
• Must communicate effectively with supervisors and resort leadership.

Pay

$20.00 per hour, plus access to Daily Pay for earnings when needed.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact