Engineering Tech II

About the role

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Job Description

• Complete preventative maintenance, engineering projects, guest service requests, and resort improvement tasks.
• Troubleshoot and repair plumbing systems, including fixtures, piping, and water-related equipment.
• Diagnose and repair basic electrical components, including receptacles, switches, lighting, and ballasts.
• Troubleshoot and repair household appliances, HVAC systems, and building fixtures.
• Perform carpentry, drywall, painting, texturing, flooring, tile, grout, and finish repairs.
• Maintain pools, spas, and water features, including water chemistry and preventative maintenance.
• Utilize maintenance management software (HotSOS and other applicable systems) to manage work orders.
• Aid with inventory management and ensure tools and materials are available for assigned work.
• Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment.
• Identify and report safety hazards while following all company safety procedures.
• Communicate professionally with guests, team members, and leadership to resolve maintenance concerns.
• Perform other duties as assigned.

Qualifications

• One (1) to three (3) years of engineering, maintenance, or skilled trades experience in a resort, hospitality, or commercial environment.
• High school diploma or equivalent required.
• Valid driver's license required.
• Certified Pool Operator (CPO) certification required, or the ability to obtain it if required by the resort.
• Working knowledge of plumbing, electrical, HVAC, appliance repair, carpentry, painting, flooring, and general building maintenance.
• Ability to perform basic HVAC diagnostics and preventative maintenance.
• Strong troubleshooting, communication, and customer service skills.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Basic computer skills and experience using maintenance management software preferred.

Requirements

• Ability to safely operate hand tools, power tools, ladders, scaffolds, lifts, and other maintenance equipment while using appropriate PPE.
• Ability to regularly lift, push, pull, and move up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions, including heat, humidity, and elevated work areas.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.

Additional Information

Why Westgate? Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.