Engineering Tech II

Job Description

Behind the scenes, attention to detail keeps everything running. This role supports resort operations through hands-on maintenance, preventive care, and project work—helping ensure a safe, functional, and well-maintained environment for guests and team members.

Duties

• Perform engineering projects, guest calls, preventative maintenance, and repairs on plumbing, electrical components, HVAC systems, and household appliances.
• Maintain interior and exterior surfaces, including walls, ceilings, flooring, and pools/spas.
• Operate and maintain resort equipment, tools, and software systems effectively and safely.
• Participate in procurement and inventory processes to ensure availability of necessary materials.
• Communicate professionally with guests and team members, addressing needs and resolving issues promptly.
• Adhere to safety guidelines, identify potential hazards, and comply with all CFI/Westgate Resorts policies and procedures.
• Perform other duties as assigned by resort operations leadership.
• Carry out regular inspections of resort facilities to identify and report maintenance needs.
• Assist in the development and implementation of energy-saving initiatives and sustainable practices.
• Collaborate with other departments to ensure seamless guest experiences during maintenance activities.
• Maintain accurate records of maintenance activities, including work orders, repairs, and equipment servicing.
• Participate in ongoing training and professional development to stay current with industry standards and new technologies.
• Respond to emergency situations and perform necessary repairs or interventions as needed.
• Assist in the orientation and training of new engineering team members.
• Contribute to the continuous improvement of maintenance processes and procedures.

Qualifications

• Minimum of 1-3 years in Engineering/Maintenance operations in a resort or commercial environment.
• Must have and maintain valid Driver’s license.
• CPO license as required by Resort.
• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs