Engineering Support Specialist

About the role

Supports engineering teams with both supporting and technical tasks, helping facilitate the progress of various projects and day‑to‑day engineering workload.

Key Responsibilities

• Read and interpret specifications and client proposals, conduct research on regulations or requirements, and help clarify project documents for engineers.
• Own the Engineering Change Order (ECO) process: drafting, reviewing, routing, and implementing changes across prints, BOMs, specifications, test requirements, and Standard Work Instructions (SWIs).
• Support engineers with cost estimations, project proposals, and project budgets; prepare contracts and project documentation as well as customer requests for quotes (RFQs).
• Assist in setting up and maintaining production process audit schedules.
• Part set‑up, Bill of Material (BOM) development and maintenance.
• Support the development and documentation of Standard Work Instructions (SWIs).
• Maintain and update system records, project files, equipment logs, and inventory records, ensuring accurate data management.
• Maintain and manage ISO 9001 quality system documents, including version control and revision tracking to ensure all documents are current, accurate, and accessible to staff/operators.
• Engineering documentation control – organize, manage, and maintain technical documentation for the engineering department to ensure accurate and current records for all parts produced.

Additional Responsibilities

• Prepare and organize technical drawings or documents, including the use of CAD and related software for drafting and design.
• Collaborate with other departments, clients, and outside vendors to resolve project‑related issues or questions.

Preferred Qualifications

• Independent self‑starter who can problem‑solve effectively.
• Associate’s degree or 2‑4 year technical degree in Manufacturing Technology, a related trade program, or equivalent hands‑on experience.
• Strong proficiency in Microsoft Excel (formulas, data organization, lookups, basic automation); ability to work quickly and accurately with large datasets.
• Comfortable using computers, software systems, and digital tools at an elevated level; able to learn new systems quickly with minimal guidance.
• Basic knowledge and experience with AI tools or other software (e.g., ChatGPT, Copilot, or similar) to improve efficiency in documentation, data handling, and workflow automation.
• Experience creating or maintaining technical documentation, drawings, or structured data in a high‑volume, repetitive manufacturing environment.
• Basic understanding of electrical schematics, wiring diagrams, or mechanical drawings preferred but not required.
• High attention to detail with the ability to manage multiple revisions, documents, and tasks simultaneously without error.
• Strong organizational skills with a focus on accuracy, efficiency, and ownership of work.
• Ideal for candidates seeking hands‑on engineering experience while managing technical and organizational responsibilities critical to project success.