Engineering Support Specialist

About the role

The Engineering Support Specialist plays a crucial role in controlling and distributing engineering specifications, supporting the maintenance of the Bill of Materials (BOM) database, and providing day-to-day support to the Engineering and R&D teams.

Responsibilities

• Control, maintain, and distribute engineering specifications in an organized and timely manner.
• Assist in maintaining the Bill of Materials (BOM) database, including processing engineering changes and performing periodic audits to ensure data accuracy.
• Support the maintenance and accuracy of product data in Oracle, Product Data Hub (PDH), and Product Lifecycle Management (PLM) systems.
• Collaborate closely with R&D and engineering teams to ensure product data and documentation remain current and consistent across systems.
• Maintain both electronic and paper files, ensuring proper organization, version control, and accessibility for internal stakeholders.
• Disseminate information and documentation to internal and external clients in a clear, accurate, and timely manner.
• Compose professional business correspondence for internal and external distribution, including updates related to engineering changes and product data.
• Read, analyze, and interpret scientific and technical documents to support accurate data entry and document control.
• Work effectively with all levels of internal management, staff, and external customers to resolve issues related to engineering data, BOMs, and documentation.
• Demonstrate strong ethics, integrity, accountability, and dependability in handling sensitive engineering and product information.
• Manage time and priorities effectively to meet deadlines associated with engineering changes, audits, and data updates.
• Identify and help resolve problems related to product data, BOM structures, and documentation inconsistencies.

Requirements

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school, or an equivalent combination of education and experience.
• Experience in file management, including maintaining electronic and paper files.
• Experience in disseminating information for internal and external clients.
• Demonstrated ability to work well with others in a team environment.
• History of regular and consistent attendance at work.
• Basic proficiency in Microsoft Word and Excel (subject to assessment).
• Knowledge of MRP/ERP systems and Bill of Materials (BOM) structuring.
• Ability to compose clear and professional business correspondence for internal and external audiences.
• Ability to read, analyze, and interpret common scientific and technical documents.
• Demonstrated ability to work effectively with all levels of internal management and staff, as well as external customers.
• Demonstrated ethics and integrity in handling engineering and product information.
• Strong accountability, adaptability, flexibility, and dependability.
• Effective teamwork and interpersonal skills.
• Strong written and verbal communication skills.
• Time management and organizational skills to handle multiple tasks and deadlines.
• Problem-solving skills to identify and address issues in product data and documentation.