Engineering Supervisor

The Engineering Supervisor is responsible for leading a team of general maintenance technicians to provide service to owners and guests in the maintenance and repair of timeshare guest units and assets. This individual will participate in the training and supervision of their team. This Supervisor will serve as a role model, develop talent, and provide staff support in handling complex situations and ensure the staff’s commitment to meeting service expectations. This supervisor will provide direct supervision of engineering maintenance teams to ensure proper response to requests for service, planned maintenance, and preventative maintenance. This individual must be knowledgeable in the procedures and safety measures associated with industry and company standards. COMPANY BENEFITS: Comprehensive Benefits: Medical, Dental, Vision & PrescriptionOther Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident InjuryHSA/FSAEAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)401K with Company MatchPTOFree Meal Per ShiftHeavily Discounted Hospitality Stays & the Company Perks WebsiteTuition AssistanceCompany Appreciation Platforms & Innovation ContestsGrowth Opportunities & StabilityExcellent Company Culture ESSENTIAL DUTIES AND TASKS: Supervise work assignments, response, and problem resolution; provide technical support to all maintenance personnel. Identify, troubleshoot, and resolve concerns as they relate to the upkeep and maintenance of the grounds and resort landscaping. Implement and facilitate skills training for assigned teams. Assure all policies and procedures are being followed. Assist in controlling department budgetary expenditures. QUALIFICATIONS: Preferably 2 years of leadership experienceMust be at least 18 years of ageDemonstrates a sincere dedication to provide an unsurpassed level of ownership and guest satisfactionDemonstrates a professional appearance and pleasant personalityDemonstrates a high degree of judgment and makes sound decisionsAbility to maintain a high level of accuracy and organizationAbility to work in various and sometimes extreme weather conditionsAbility to work a flexible schedule that may include evenings, weekends, and holidaysAbility to read, write, and follow oral and written standard operating proceduresAbility to communicate effectively with guests and staffMust have strong troubleshooting and face-to-face guest communication skillsMust be able to follow written instructions and complete documentation associated with unit maintenanceFamiliar with fire and life safety systems. At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.