Engineering Operations Coordinator

Responsibilities

• Aid in developing and implementing plans to maintain property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with all local, state, and federal laws.
• Aid in creating and posting all Engineering staff's schedules.
• Adhere to the annual budget for the department.
• Ensure all emergency and life safety equipment and systems are inspected, tested, and certified per Highgate Hotel standards.
• Participate actively in energy conservation programs.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with the administration of all vendor contracts controlled by the engineering department.
• Handle room maintenance requests promptly and courteously.
• Follow up on all alarms immediately to determine the exact location and cause, report findings to the Front Desk, and take immediate action as necessary.
• Assist with special projects and renovations as needed.
• Support and participate in all Highgate Hotel programs.
• Lead or participate in the Highgate Hotel Safety Committee.
• Assist in scheduling preventive maintenance tasks.
• Create and implement a preventative maintenance program for all hotel equipment.

Qualifications

• Preferred: HVAC, electrical, plumbing, boiler operations and general maintenance skills.
• Required: High School diploma or equivalent and/or experience in a hotel or a related field.
• Prior to three years progressive experience in a hotel or related field preferred.
• Flexible and willing to work long hours, including some heavy lifting.
• Maintain a warm and friendly demeanor at all times.
• Effective verbal and written communication skills, with all levels of employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be able to cross-train in other hotel-related areas.
• Must maintain confidentiality of information.
• Perform other duties as requested by management.