engineering manager - ST; Nashville, TN

About the role

As a Manager, Engineering, you will lead a team responsible for delivering reliable, secure, and scalable technology solutions that support Starbucks engineering teams. You will drive operational excellence, enable developer productivity, and ensure high-performing systems and infrastructure that power partner and customer experiences.

Responsibilities

• Lead engineering operations and reliability – Oversee system configuration, monitoring, maintenance, and support to ensure stability and performance
• Enable development teams – Partner closely with engineers to resolve issues, improve workflows, and support build and release processes
• Drive operational excellence – Lead Incident, Change, Release, and Problem Management practices while implementing monitoring and alerting solutions
• Ensure secure and compliant systems – Deliver solutions aligned with security, architecture, and regulatory standards (e.g., PCI, SOX)
• Automate and scale – Identify opportunities to automate processes and improve efficiency, scalability, and reliability
• Lead and develop a high-performing team – Coach and manage engineers, driving engagement, growth, and strong team performance
• Collaborate across teams and vendors – Build strong cross-functional partnerships and manage external partners to achieve business outcomes

Requirements

• 8–10 years of experience in software development, systems engineering, or infrastructure operations
• 5+ years managing complex systems or application development projects
• 3–5 years leading or managing technical teams
• Bachelor’s degree in Computer Science or related field
• Experience with cloud or highly virtualized environments
• Experience with monitoring, logging, and alerting tools
• Knowledge of networking fundamentals (TCP/IP, load balancing, firewalls, proxies)
• Experience with scripting or programming languages such as Python, Java, or Go
• Proven ability to lead cross-functional teams and deliver in a fast-paced environment

Qualifications

• Commensurate with experience
• Not specified
• N/A
• Varies
• TBD

Skills

• Not specified
• Not specified
• Not specified
• Not specified
• Not specified
• Not specified
• Not specified

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year
• 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools
• Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

Join us and inspire with every cup. Apply today!