Engineering Leader - Infrastructure & Platform

About the Role

We're seeking an experienced Engineering Leader to support and enable our core Platform and Infrastructure teams in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows. This hire will report directly to our Head of Engineering and work closely with our Founders and Leadership team.

Your scope of ownership will encompass Candid's scalability, reliability, application performance, data pipelines, developer experience, load testing, and AI tooling strategy. The teams rolling up to you are responsible for building and maintaining key infrastructure components of a complex and evolving architecture, upholding best-in-class quality, durability, and performance standards for the Candid platform.

To start, you'll manage at least 3 distinct teams:

• Production Infrastructure: run our compute, networking, observability, data storage, and auth infrastructure
• Developer Infrastructure: in charge of internal tooling, dev productivity, AI tooling, testing infra, languages + libraries, and CI/CD systems
• Data Engineering: own data streaming, eventing and pub/sub infra, data warehouse, and data reporting infra

Responsibilities

• Act as a steward of results and deliver outcomes by balancing competing needs and managing tradeoffs
• Oversee and lead implementation, supporting your team in executing against the technical vision
• Scope projects, review plans, and drive best practices for design, delivery, and collaboration across multiple organizations
• Manage technical teams, leading efficient, successful, and motivated teams
• Collaborate with product, leadership, and others within engineering to build Candid’s flagship products
• Mentor and grow people, defining pathways for team growth through formal performance management and organic opportunities
• Define technical strategy in partnership with company and product leadership
• Own engineering practice, building and maintaining critical services and features
• Lead teams in planning, prioritization, tracking, and delivery of impactful results
• Support teams in achieving and preserving high technical quality, reliability, and developer satisfaction
• Influence partners and peers to identify obstacles and improve products while eliminating friction
• Make data-driven decisions to improve reliability, performance, scale, and reduce operational load
• Dive deep into software architecture, leveraging domain knowledge to achieve business objectives
• Recruit exceptional engineers and managers in collaboration with Candid’s talent acquisition team
• Mentor and coach direct reports and peers to create healthy, high-performing teams

Qualifications

• B.S. or B.A in Computer Science, Computer Engineering, Math, or a similar degree
• 6+ years of experience in a Software Engineering Leadership position, as a Senior Manager or Manager of Managers
• Prior experience managing and developing Engineering Managers
• Track record of successfully leading people and teams to build scalable and reliable distributed systems, including Data and Infrastructure engineering teams
• Demonstrated excellence in technical decision-making, with knowledge of the right architecture and patterns to build functional, durable, and maintainable products
• Ability to manage in multiple directions, including laterally and upward, advocating for yourself and your team
• Experience interviewing, hiring, and mentoring high-performing engineering teams
• Strong collaboration with staffing partners and stakeholders through all phases of the hiring lifecycle
• Clear and concise communicator, able to explain complicated ideas simply, both in-person and in writing
• Based in (or willing to relocate to) Denver, CO or San Francisco, CA

Pay

The estimated starting annual base salary range for this position is $225,000 to $322,000 USD. The actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, and market data. Total compensation may also include equity, sales incentives (for sales roles), and employee benefits. Candid Health heavily values the potential upside from equity in our compensation package.