Engineer, Senior Systems

User Identity Lifecycle

• Automate provisioning and de-provisioning processes for accounts as employees join, move, or leave the college.
• Implement Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) to enforce the "principle of least privilege."

Access Governance

• Connect IAM platforms (like Okta, LDAP, or Azure AD) with enterprise applications, databases, and HR systems.
• Serve as a subject matter expert in two or more of the following: virtual infrastructure, enterprise operating systems, SRE, identity management, enterprise storage, backup and disaster recovery, cloud technologies.

System Integration

• Secure and monitor administrative accounts that have elevated access to sensitive corporate infrastructure.

Privileged Access Management (PAM)

• Manage complex projects and resources for system implementation, upgrades, migrations, replacements, and renewals.
• Manage and optimize system infrastructure, maintaining 24/7 reliability for critical services.
• Design, configure, maintain, and optimize IT infrastructure for reliability and performance.
• Develop sustainable automation scripts and tools (Ansible, PowerShell, Python/Bash) to eliminate manual tasks and improve system consistency.
• Adjust or develop monitoring and alerting to achieve departmental SLA targets.
• Quickly resolve complex technical issues to minimize downtime.
• Build logging, monitoring, and alerting dashboards (Prometheus, Grafana, Datadog) to proactively identify bottlenecks.

Collaboration and Leadership

• Collaborate with Network Engineering and InfoSec on network stability and cybersecurity.
• Implement security best practices, including patching, hardening, and ensuring adherence to CIS/NIST standards.
• Design and maintain hybrid Windows Server (2022/2025) and RHEL/Linux environments.
• Ensure seamless integration of systems and services across academic and business departments.
• Provide technical leadership, mentorship, and cross-training team members and foster a positive and mission-focused approach.

Documentation and Evaluation

• Create and maintain detailed technical documentation, including system configurations, procedures, and best practices.
• Evaluate cost-effectiveness and feasibility of software/hardware systems through vendor comparisons and independent assessments, providing recommendations to management and business partners.
• Contribute to cloud related projects and initiatives.

Cloud Technologies

• Develop proficiency in cloud systems and contribute to cloud related projects and initiatives.

Education and Certifications

• Required Education: Bachelor's degree. An Associate degree plus 10 additional years of related work experience may substitute for the Bachelor's degree.
• Preferred Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Licenses/Certifications: CIMP, CIST certifications; Microsoft Administrator or Engineer certifications (especially Server or Azure related); VMware VCP / VCAP certifications; CompTIA (Network+, Security+ etc.); Other vendor related certifications, especially cloud and security related; ITIL Foundation.