Engineer, IT Shared Services

About the role

Working at Bristol Myers Squibb offers challenging, meaningful, and life‑changing work. Employees engage in a wide range of activities—from optimizing production lines to pioneering cell‑therapy breakthroughs—that transform patients’ lives and advance careers. The company emphasizes balance and flexibility, providing competitive benefits, services, and programs to support personal and professional goals.

Responsibilities

• Own and manage the IT shared landscape across the Cell Therapy site, including IT Architecture and IT Infrastructure (Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.).
• Serve as the Cell Therapy IT Cybersecurity Point of Contact (POC) and lead system patching efforts for various local IT systems.
• Monitor, track, and reduce ServiceNow tickets related to IT Infrastructure.
• Manage spares and inventory for IT Infrastructure.
• Support Disaster Recovery of local computerized systems and act as the primary POC during P1 and P2 ServiceNow tickets.
• Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR‑T Manufacturing.

Requirements

• Bachelor’s degree in an engineering or MIS discipline.
• Experience with cybersecurity, patching, and IT Life Cycle Management (LCM) in a biotech manufacturing environment.
• 4+ years of hands‑on experience in biotech manufacturing and supply chain.
• Understanding of supply chain, manufacturing domains, and supporting technology, including ERP systems such as Oracle and SAP.
• Working knowledge of regulatory requirements (GDPs) and how they relate to business systems and practices.
• Sound understanding of Cell Therapy manufacturing facility IT Architecture and Infrastructure (Networks, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.).
• Ability to communicate effectively with both technical and non‑technical team members.
• Strong interpersonal skills: teamwork, collaboration, client focus, verbal and written communication.
• Knowledge of cGMP, GXP, GAMP, SDLC regulations, including 21 CFR Part 11 and good documentation practices.
• Familiarity with pharmaceutical, manufacturing, and laboratory systems supporting biologics and clinical manufacturing.
• Strong technical and problem‑solving skills with the ability to work independently.
• Demonstrated success in a high‑performing, business‑results‑driven environment.
• Knowledge of computer system validation.

Compensation

Bothell, WA – US: $83,680 – $101,404 base salary for a full‑time employee. Additional incentive cash and stock opportunities may be available based on eligibility and experience.

Benefits

• Health coverage: medical, pharmacy, dental, and vision.
• Well‑being support: BMS Well‑Being Account, BMS Living Life Better, Employee Assistance Programs (EAP).
• Financial well‑being and protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support.
• Work‑life benefits: flexible paid time off (unlimited for US exempt employees with manager approval), 11 paid national holidays, paid vacation (160 hours annual for new hires in non‑exempt roles), optional holidays, unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, various leaves of absence, and an annual Global Shutdown between Christmas and New Year’s Day.