Engagement Manager - Revenue Cloud Business Analyst

About the role

The Engagement Manager position at Cirrius Solutions is a critical leadership role within the delivery arm of the company. The Engagement Manager leads a Cirrius Pod of 4-6 consultants that supports Salesforce project needs for clients, managing the people, projects, capacity, and utilization of the Cirrius Pod.

Responsibilities

• Lead a Cirrius Pod of 4-6 consultants to deliver high-quality Salesforce solutions for clients.
• Manage time, scope, and budget for Cirrius Pod projects.
• Communicate, mitigate, and address project risks for clients.
• Tackle and overcome project obstacles for Cirrius Pod.
• Work with Director of Project Delivery and other Engagement Managers across the company to ensure that project management best practices are in place and being followed, as well as ensuring that the team and company are constantly improving project management and people management processes.
• Act as the Business Analyst on Salesforce Revenue Cloud engagements, partnering with clients to gather and document business requirements across quote-to-cash, pricing, and billing processes.
• Translate business requirements into clear, well-structured user stories with detailed acceptance criteria for Revenue Cloud solutions (CPQ, Revenue Cloud Advanced / RLM, and Billing).
• Facilitate discovery and process-mapping workshops, and help define the solution design alongside the pod’s technical consultants.
• Maintain the product backlog and support sprint planning, sprint demos, and UAT for Revenue Cloud workstreams.
• Validate that delivered configuration meets the documented business requirements and acceptance criteria before client hand-off.

Requirements

• Advanced project management capability and experience, specifically leveraging Agile scrum best practices (CSM or PMP qualifications a plus!)
• Minimum of 2x SF certifications
• Passion and experience with leading collaborative teams, with a proven track record of leading people, while cultivating a positive environment and culture
• Exceptional at leading client touchpoints, kickoff meetings, discovery sessions, demos, and UAT sessions with clients
• Able to drive executive-level discussions around business requirements, integration planning, or user story definition for custom Salesforce solution needs
• Business Analyst experience on Salesforce Revenue Cloud (CPQ, Revenue Cloud Advanced / RLM, or Billing), including requirements gathering, user story writing, and process mapping
• Salesforce Revenue Cloud certification or accreditation strongly preferred (e.g., CPQ Specialist or Salesforce Revenue Cloud Consultant)

Skills, Knowledge, and Expertise

• Advanced project management capability and experience, specifically leveraging Agile scrum best practices (CSM or PMP qualifications a plus!)
• Minimum of 2x SF certifications
• Passion and experience with leading collaborative teams, with a proven track record of leading people, while cultivating a positive environment and culture
• Exceptional at leading client touchpoints, kickoff meetings, discovery sessions, demos, and UAT sessions with clients
• Able to drive executive-level discussions around business requirements, integration planning, or user story definition for custom Salesforce solution needs
• Business Analyst experience on Salesforce Revenue Cloud (CPQ, Revenue Cloud Advanced / RLM, or Billing), including requirements gathering, user story writing, and process mapping
• Salesforce Revenue Cloud certification or accreditation strongly preferred (e.g., CPQ Specialist or Salesforce Revenue Cloud Consultant)

About Cirrius Solutions and why you will love it

Cirrius Solutions is growing rapidly with 25% growth year over year. Be a part of a rapidly growing team with an entrepreneurial environment! We believe that as a Company we always need to do everything possible to set our consultants up for success; our pod-model means that you will always have someone to the left and right of you to collaborate with and tackle problems to provide solutions. We are a leader in providing Salesforce Field Service and CPQ solutions. We focus our delivery and sales around these pieces of the platform to continually grow our competency on them. We are 100% remote! Work from anywhere! We have very competitive pay, benefits packages, and PTO. We invest our time, effort, and resources into developing our consultants’ talent to ensure they are allowed to learn and grow for long-term success continually. Each pod’s Team Technical Lead works with team members to make tailor-made talent development plans and continuously works with the team members to drive success. Cirrius Solutions supports the Pledge 1% program; use your time to help make a difference for good! Have you served in the military or are a military spouse? Cirrius Solutions is proud to support those who served in the armed forces; in fact, over 33% of hires since 2019 have come from the veteran and military spouse communities!