Engagement Manager, AWS Professional Services
About the role
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.
Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption.
Responsibilities
- Lead and manage complex cloud migration and implementation projects
- Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distill customer needs into clear technical requirements and map them to business outcomes
- Decompose complex technical problems into actionable, deliverable solutions
- Contribute to technical documentation and define documentation standards
- Achieve and maintain relevant AWS certifications and develop domain-specific expertise
- Effectively communicate technical concepts to both technical and business audiences
- Proactively identify and manage risks, resolve issues, and escalate when appropriate
- Drive projects to successful completion while exceeding customer expectations
Requirements
- 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects
- 3+ years of cloud computing experience
- Bachelor's degree in Computer Science or Engineering
- Experience working as a Scrum Master or Product Owner across multiple cross-functional teams
Preferred Qualifications
- Project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations
- Experience with AWS technologies
Pay
- USA, CA, Irvine: $131,200.00 - $177,600.00 USD annually
- USA, GA, Atlanta: $131,200.00 - $177,600.00 USD annually
- USA, MA, Boston: $131,200.00 - $177,600.00 USD annually
- USA, NY, New York: $144,400.00 - $195,400.00 USD annually
- USA, TX, Austin: $131,200.00 - $177,600.00 USD annually
- USA, TX, Dallas: $131,200.00 - $177,600.00 USD annually
- USA, TX, Houston: $131,200.00 - $177,600.00 USD annually
- USA, VA, Arlington: $131,200.00 - $177,600.00 USD annually
- USA, VA, Herndon: $131,200.00 - $177,600.00 USD annually
- USA, WA, Seattle: $131,200.00 - $177,600.00 USD annually
Benefits
Amazon offers comprehensive benefits including:
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance with option for supplemental life plans
- Employee Assistance Program (EAP) and Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off and parental leave
- Sign-on payments and restricted stock units (RSUs)
Learn more about our benefits at amazon.jobs/en/benefits.