Jobs · Maryland

Energy Technical Account Manager

FirstService Residential · Bethesda, MD · 1 mo ago
Hybrid$100k–$140k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like cookie/navigation/legal/EEO etc. Also remove application instructions, AEDT usage etc? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The AEDT usage is legal/EEO? It's about automated decision tool, maybe considered legal boilerplate; we should remove it. Also "Alternative Selection Process or Reasonable Accommodations" etc likely legal; remove. Also "Why Join FirstService Energy?" maybe considered marketing but not boilerplate; could keep as part of About the role? It's more about company; but we have "About FirstService Energy" earlier. We could incorporate that into About the role? The instruction: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly. We have: - About FirstService Energy (company description) maybe belongs to About the role? Actually "About The Role" section present. We'll put that under

About the role

. Include description of role: supporting portfolio, client-facing, etc. - Responsibilities: list of duties under "Key Responsibilities" and also "As An Advisor You Will". We'll combine into a
    . - Requirements: includes Required Qualifications (Education & Certifications, Experience & Technical Expertise, Other Requirements). Also maybe "What Will Make You Successful" could be Skills? Or maybe "Skills" section. We'll decide. - Qualifications: maybe separate Education & Certifications vs Experience? But we have both Required Qualifications and Preferred Qualifications. Could put Required Qualifications under Requirements, and Preferred Qualifications under Qualifications? Or Qualifications could be both required and preferred? The instruction: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide what goes where. We have: - Education & Certifications (Bachelor's degree, certifications) -> could go under Qualifications. - Experience & Technical Expertise (8+ years, etc) -> also Qualifications. - Other Requirements (travel, hybrid schedule, evening meetings, physical ability) -> could go under Requirements (maybe as Requirements). Or could be under Skills? Probably Requirements. - What Will Make You Successful (list of attributes) -> could go under Skills. - Preferred Qualifications -> could go under Qualifications as well (maybe separate subsection but still under Qualifications heading). We'll include as part of Qualifications. - Benefits: Not explicitly stated besides compensation range and incentive plan. There's "Compensation range: $100,000 - $140,000, annually. In addition, eligible to participate in FirstService incentive plan with a bonus percentage based on the annual salary." That's Pay and maybe Benefits? Benefits not described besides incentive plan. Could treat incentive plan as Benefits? But we have separate Pay and Benefits headings. The instruction: only include Pay/Schedule/Benefits sections if posting actually states them. We have Pay (compensation range). We have Schedule? There's hybrid schedule mention: "Ability to work a hybrid schedule from one of our offices with a minimum of three days per week in-office and flexibility to work remotely on remaining days, based on business needs and performance." That's schedule info. So we can include Schedule section. Benefits: Not explicitly listed besides incentive plan (which is compensation). Could treat incentive plan as part of Pay? Or we could create Benefits section with "Eligible to participate in FirstService incentive plan with a bonus percentage based on annual salary." That's a benefit. We'll include Benefits. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not include empty sections. Ensure each has substantive content. Now extract content. About the role: combine "About The Role" paragraph and maybe "As An Advisor You Will" bullet? Actually As An Advisor You Will is more responsibilities. We'll keep About the role as description: supporting diverse portfolio, client-facing, etc. Let's copy relevant text: "About The Role As part of our Energy Advisory team, you will support a diverse portfolio of clients and energy management programs throughout the United States and Canada. Working closely with property managers, board members, and building operations teams, you will serve as a trusted advisor on initiatives that reduce energy consumption, lower utility expenses, improve building performance, and decrease greenhouse gas emissions. This is a highly visible, client-facing role that combines technical energy expertise with relationship management and strategic consulting. You will collaborate with stakeholders across the east region (NJ, PA, VA, D.C., MA, & MD) and other assigned markets to develop and implement energy solutions that deliver both financial and environmental benefits. The position offers the opportunity to make a meaningful impact by helping clients navigate an increasingly complex energy landscape while advancing sustainability and operational excellence." That's good. Responsibilities: list from "Key Responsibilities" bullet points (starting with "You Will Serve as the regional subject matter expert...") plus maybe "As An Advisor You Will" bullet points (serves as primary point of contact, building trusted client relationships, etc). We'll combine. Let's extract each responsibility line: From "As An Advisor You Will": - Serves as the primary point of contact for assigned energy clients, combining technical energy market knowledge with proactive account management to deliver an exceptional customer experience. - Responsible for building trusted client relationships, understanding customer objectives, and ensuring the accurate and timely execution of energy procurement, reporting, billing, and service-related activities. - Acts as an advocate for the customer by coordinating across internal teams, resolving issues, communicating market and regulatory impacts, and driving accountability to meet service commitments. - Maintains a strong focus on operational excellence, data accuracy, responsiveness, and continuous improvement to support client retention and long-term success. From "Key Responsibilities": - You Will Serve as the regional subject matter expert for energy management, sustainability, decarbonization, and climate-related initiatives. - Analyze utility rate structures and building consumption data, including electricity, natural gas, and water usage, to identify trends, anomalies, and savings opportunities. - Conduct on-site building assessments and walk-throughs, recommending energy and water efficiency upgrades, operational improvements, and low-cost/no-cost conservation measures. - Develop comprehensive energy reports that include savings estimates, implementation strategies, financial analyses, and return-on-investment (ROI) calculations. - Present findings and recommendations to property managers, board members, and building stakeholders, including attending evening and in-person board meetings to explain, recommend, and promote energy management solutions. - Identify and prioritize opportunities by developing target building lists based on energy spend, usage patterns, and asset characteristics. - Design and implement prescriptive energy management programs and high-ROI initiatives that drive measurable reductions in energy consumption, utility costs, and greenhouse gas emissions. - Represent FirstService Energy at industry conferences, trade associations, networking events, and educational forums. - Build and maintain effective relationships with vendors, utilities, municipalities, consultants, and nonprofit organizations to support project development and implementation. - Collaborate with internal teams to advance client energy strategies, sustainability objectives, regulatory compliance efforts, and operational performance improvements. We'll put these as
    • . Requirements: includes "Other Requirements" bullet points: travel, hybrid schedule, evening meetings, physical ability, ability to access mechanical spaces, climb ladders, navigate interior/exterior. Also maybe "Ability to work a hybrid schedule..." is schedule but we already have Schedule section; but we can still include in Requirements? Might duplicate. Better to put schedule-specific info in Schedule section, and other requirements (travel, evening meetings, physical ability) in Requirements. Thus Requirements bullet list: - Ability to travel throughout the region to conduct field assessments, attend client meetings, and support project implementation. - Availability to attend evening board meetings, client presentations, and special events outside standard business hours. - Ability to stand for extended periods (2+ hours) during site visits, presentations, and events. - Ability to safely access building mechanical spaces, climb ladders, and navigate both interior and exterior property areas as required. Also maybe "Ability to work a hybrid schedule..." goes to Schedule. Qualifications: includes Education & Certifications, Experience & Technical Expertise, Preferred Qualifications. We'll structure as maybe subheadings? But we only allowed

      for section headings; inside we can have

      and

        . We'll list qualifications as bullet points grouping. Education & Certifications: - Bachelor's degree in Engineering, Sustainability, Environmental Science, Building Science, or a related field. - Hold one or more of the following industry-recognized certifications: Certified Energy Manager (CEM), Existing Building Commissioning Professional (EBCP), Certified Building Commissioning Professional (CBCP), LEED Operations & Maintenance (LEED O+M), Building Performance Institute Multifamily (BPI Multifamily). Experience & Technical Expertise: - 8+ years of experience in building science, sustainability, energy auditing, energy consulting, commissioning, or a related field. - Strong understanding of utility rate structures, utility data analysis, and building energy performance analytics. - Demonstrated experience developing and implementing energy conservation and carbon reduction strategies. - Advanced knowledge of commercial and multifamily building systems, including: Boilers, Chillers, Cooling Towers, PTAC Systems, Thermal Distribution Systems, Domestic Hot Water (DHW) Systems, Building Automation Systems (BAS), Heat Pumps, Distributed Generation Technologies. - Proven ability to identify, evaluate, and recommend energy conservation measures with clear operational, financial, and environmental benefits. - Experience with providing building energy regulation consulting for DC: BEPS, Benchmarking, and verification; PA: Philadelphia Retro-Commissioning & Benchmarking; MA: BERDO, verification, & BERDO 2.0. Preferred Qualifications (not required): - Experience with energy and project management software platforms such as RETScreen, EnergyCAP, or similar energy analytics tools. - Experience selling, developing, or supporting energy management, sustainability, or energy consulting services. - Experience supporting projects from opportunity identification through implementation and performance verification. We'll put these under Qualifications as
          maybe with subheadings? Could just list all bullet points; but to keep readability we could include

          intro then

            . We'll just list bullet points. Skills: from "What Will Make You Successful" bullet list. Extract: - Passionate about sustainability, energy efficiency, and reducing carbon emissions from buildings. - Combine strong technical expertise with a detail-oriented and entrepreneurial mindset. - Experience developing and implementing energy management and decarbonization strategies for multifamily, condominium, and high-rise residential properties. - Build strong relationships and credibility with clients, colleagues, vendors, and industry partners. - Enjoy identifying opportunities, solving complex problems, and presenting actionable solutions. - Experience working with utility incentive, rebate, and state/provincial energy efficiency programs. - Understand local energy regulations, ordinances, benchmarking requirements, and building performance mandates within your region. - Knowledge of electric vehicle (EV) infrastructure and charging technologies. - Highly effective at communicating technical concepts to diverse audiences, including board members, property managers, building operators, internal associates, and public stakeholders, both in person and virtually. - Thrive working independently while also collaborating effectively across teams. - Embrace continuous learning, innovation, and the sharing of ideas and best practices. We'll put as
              . Benefits: "eligible to participate in FirstService incentive plan with a bonus percentage based on the annual salary." Also maybe other benefits not mentioned; we only have that. We'll include that. Pay: "Compensation range: $100,000 - $140,000, annually." Schedule: hybrid schedule description: "Ability to work a hybrid schedule from one of our offices with a minimum of three days per week in-office and flexibility to work remotely on remaining days, based on business needs and performance." We should not

Similar jobs